What Work Should Be in 2024
Successful organizations continually focus on hiring and retaining top talent, as well as supporting the success of their employees to achieve their business & organizational goals.
Customers and employees are two of the more important assets of any top performing organization. Successful organizations continually deliver successful outcomes to customers and key stakeholders (employees as well as shareholders in particular). Key to this successful delivery are the talents, the employees, who deliver memorable customer experiences, increased revenue, and profitability. To achieve this, successful organizations continually focus on hiring and retaining top talent, as well as supporting the success of their employees in order to achieve their business & organizational goals.
Take INEXEA for example: When we hire for tech positions, our focus is on talent that will consistently deliver quality results, world class innovative IT & related solutions, which depict excellence & creativity. When we hire for business development personnel, we go for the candidates that we believe can deliver results i.e. generate incremental revenue and grow the business. That's our focus. These individuals also have to be good team players and individually, a good organizational fit.
A related priority is how to retain these top talent and enable them, within our means, to achive success, in order to achieve their business & organizational goals.
In 2024, work should be about achieving business & organizational goals in an efficient and cost effective manner. It should involve placing your customers first, and customer success should be a related priority. To achieve the preceding, the organizational offerings - its goods &/or services - should be relevant to the target market, and the organization has to have the right talent in place. Workforce diversity and continuous talent development should also be given top priority, as both are significantly beneficial to business growth and magnify business success. Additionally, and as much as is feasible, organizations have to factor in humancentricity into the design of their workplaces. Organizations also have to leverage on technology and appropriately embrace relatively new and creative ways/models of working - hybrid, remote, global delivery models etc. - as well as creative engagement models. Interestingly, INEXEA has been engaging in these right from inception, long before the COVID-19 global pandemic hit. Talent also has to be harnessed, developed & refined; employees need to regularly and proactively acquire new skills and stay relevant, not only to the client/project at hand but also to the organization and industry. You just can't keep doing things the same old way and expect better or even different results. This is why at INEXEA, we always aim to remain innovative and creative, while consistently delivering excellence. Work should be a memorable experience for diligent employees and the same goes for employers. Customer engagements and delivered solutions, and customer experiences in general, should also be memorable for customers. Employee productivity and customer satisfaction should be obvious and easily measurable indices.
The preceding are some of what sets apart leaders from laggards followers, top performers from the rest of their industry peers. As a brand, your delivered brand experience should either be adequately addressing customer expections or shifting them positively.
In summary, work should be a memorable experience for all cocerned and a productive endeavor, producing measurable incremental results in terms of customer satisfaction, revenue as well as profitability. Work should be done in an efficient way, maximizing available resources to generate maximum results for all concerned.
So whether it's a career at INEXEA or a client engagement or partnership with us, we always aim at delivering memorable experiences. A goal of ours is to always remain innovative and creative, while consistently delivering excellence in all our engagements.
Specifically for business entities, by partnering with INEXEA, you enjoy our in-depth expertise & extensive experience. Consequently, you significantly increase your business value, and lower process & infrastructural TCO. So why not get in touch with us today & see how we can bring added value to your business…
